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Service Terms & Conditions
Thank you for choosing Hong Kong Limousine Service. If you have already received a confirmation message from Hong Kong Limousine Service, please review your travel information for accuracy.
RATE ESTIMATE
The rate presented to you prior to your trip is an initial estimate of the cost of service as reserved. Wait time or additional services may change your rate.
The rates are based on hourly OR kilometers charges, whichever rate is greater, from the time the vehicle leaves its home garage until it returns to its home garage.
ADDITIONAL CHARGES
ADDITIONAL CHARGES Tolls, parking, phone usage and other surcharges that cannot be calculated prior to service are not included in the estimate. Surface Transportation Charge (STC) is a surcharge based upon various overhead expenses, some of which may not relate to your specific trip. The STC is not necessarily charged to all customers and it is ordinarily calculated as a flat percentage of your base charge, and may vary subject to level of usage.
CANCELLATION AND CHANGES
To change or cancel a reservation, please call 86-1363-298-5580 and email bookings@hongkonglimousineservice.com only. Cancellations must be received at least 3 hours in advance of the service pick-up time for Hong Kong locations . For all reservations, please check your confirmation for the specific cancellation policy, which is determined by your city of service and vehicle type. A charge will apply for a late cancellation( 50% of the invoice value will be charged for cancellations made less than 3 hrs before scheduled pick up. Cancellations made in excess of 24 hours will not incur any charge. No shows will be charged the full reservation fare.).
If you experience difficulty locating your chauffeur, please call me at 86-136-3298-5580. Leaving your pick-up location without notifying Hong Kong Limousine Service may result in a "no-show" charge.
Your use of Hong Kong Limousine Service's services indicates your acceptance of these Terms and Conditions.